For over 20 Firstsource has been serving the healthcare industry with the mission of providing back office services to payers and providers. They have processed hundreds of millions of claims, growing with our market through years of expansion and regulatory changes. They serve 20 national and regional health plans representing over 50 million covered lives. The parent company Firstsource Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India, providing business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.


Connected Living provides innovative technology solutions and services that inspire an aging population to connect, contribute, and live each day to its fullest! It is the senior living industries one-stop-shop to grow occupancy, reduce turnover, prolong resident retention, and enhance quality of life for every person who interacts with their ecosystem.

The idea for PatientX 360™ came about when the team considered how OSG’s powerful behavioral analytics technology, enabling a deep understanding of patients’ experiences, could inform the optimum way to interact with them.